Privacy and contact data
This notice explains how information is handled when you use the website or contact NRB HVAC
1. Information you provide through direct contact channels
When you call, text, message NRB HVAC on WhatsApp or send an email, you choose what information to provide. This may include your name and contact details, service location, information about the equipment, and details about the service request or planned work.
The active public contact channels are Phone, SMS, WhatsApp and Email.
2. How information is used and kept
Information you provide is used to understand and respond to your request and, when applicable, to communicate with you about HVAC service.
Nicolás handles these communications. Relevant service details may be shared with technicians or colleagues to respond to or carry out the requested service.
Information remains in call history, WhatsApp conversations or email. NRB does not currently use a separate appointment system, CRM or customer database.
NRB has not established a fixed retention or deletion schedule for these communications.
3. Website infrastructure and data collection
Cloudflare provides domain, DNS, CDN and static hosting services for this Astro website.
Cloudflare may process technical information, such as IP addresses and traffic data, when delivering and protecting this website. See Cloudflare’s Privacy Policy for details.
This website has no public form, booking flow or file upload.
Website analytics, Google Analytics 4 and Meta Pixel are not enabled.
Google Business Profile is managed externally and is not integrated as a website tracker.
4. External links
When this website links to an external destination, that destination has its own privacy practices. Review the applicable privacy information before providing data through an external service.
5. Contact for privacy
For questions or requests about privacy, contact NRB HVAC using the details below.
6. Policy updates
This notice may be updated when website features or data practices change.